Last Updated: February 23, 2025

Pearl Platinum Emporium (“we,” “us,” or “our”) operates https://pearlplatinumemporium.com (the “Website”). This Privacy Policy explains how we collect, use, disclose, and protect customer information when you visit our website, make a purchase, or interact with us.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We collect the following types of personal information:

• Name
• Email address
• Shipping address
• Billing address
• Phone number
• Payment details (via third-party payment processors such as Stripe, Afterpay, Klarna, Google Pay, Apple Pay)
• Cookies and tracking data (e.g., IP address, browsing behavior, analytics)

How We Collect This Information:

We collect personal data when:

• You create an account on our website
• You place an order
• You submit a custom order form
• You fill out our contact form
• You sign up for our newsletter
• You interact with our website, which uses cookies and analytics

How We Use Your Information

We use the data we collect for the following purposes:

• To process and fulfill your orders
• To send order updates and customer service notifications
• To send promotional emails and marketing materials (only if you opt in)
• To improve website functionality and user experience
• To prevent fraud, unauthorized transactions, and security breaches

How We Share Your Information

We do not sell or rent customer data. However, we share data with third-party services that help us operate our business, including:

• Payment Processors (Stripe, Afterpay, Klarna, Google Pay, Apple Pay) – to process payments securely
• Shipping Providers (USPS, UPS) – to fulfill orders and deliver products
• Analytics Providers (Google Analytics, Facebook Pixel) – to track website performance, improve user experience, and deliver targeted advertising

How We Protect Your Data

We take data security seriously and implement the following measures:

• SSL Encryption – to secure data transmission on our website
• Secure Payment Processing – payments are handled by Stripe, Afterpay, Klarna, Google Pay, Apple Pay, and we do not store customer credit card details
• Regular Security Updates – we update our website and security features regularly to prevent vulnerabilities

Cookies & Tracking Technologies

Our website uses cookies to enhance user experience, track performance, and provide personalized content. We use:

• Functional Cookies – to remember shopping cart items and preferences
• Analytics Cookies – to track website usage via Google Analytics
• Advertising Cookies – for retargeting and promotional campaigns

You can manage your cookie preferences in your browser settings.

Customer Rights & Data Control

You have the right to:

• Request access to your stored personal data
• Request corrections for inaccurate information
• Request deletion of your personal data (subject to legal and tax record-keeping requirements)
• Opt out of receiving marketing emails

To exercise these rights, please contact us via our contact page.

Third-Party Services

We integrate with third-party platforms to facilitate payments, shipping, and analytics, including:

• Payment Processors: Stripe, Google Pay, Afterpay, Klarna, Apple Pay
• Shipping Providers: USPS, UPS
• Analytics Tools: Google Analytics, Facebook Pixel

These third parties have their own privacy policies, which we encourage you to review.

Privacy Policy Updates

We may update this Privacy Policy to reflect changes in our practices. Customers will be notified of updates via:

• Email notifications (if subscribed)
• Updates posted on our website

Compliance with Legal Regulations

We comply with the General Data Protection Regulation (GDPR) for EU customers and the California Consumer Privacy Act (CCPA) for California residents. Customers in these regions have additional rights regarding data access and deletion.

Contact Information

If you have any questions about this Privacy Policy or your data, please contact us through our Contact Form.

Contact Us